Yes, I bought Avatar on the first day. No it does not play on my HT-C5500. Yes I have the "Red Screen of Death."
I went to the support page and downloaded the firmware update. Transferred the file to a USB drive, popped it into the player and turned it on. The player recognized the update, re-started, annd nothing happened. It basically froze, though the word "UPDATE" flashed on the LCD screen on the unit. No progress bar appeared on the TV screen. I'm not even sure if that update would address my issue.
I popped Avatar into my PS3 and watched it. I decided not to go the etra step and use the Digital sound output to allow the home theater to work.
What did I do wrong in the update process? Would the firmware on the site resolve my issue? Did I make a mistale buying this new home theater system?
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