Sunday, December 26, 2010

Having severe/annoying issues with BD-P3600

Hello Samsung Tech / forum,

I am witnessing the following problems with my BD-P3600.

0. Under normal operations... odd delay in start up... I get the players start screen, but it is frozen for a few seconds, then plays the start tone, and allows access...
1. PC Streaming settings do not "stick". I have to go to network search EVERYTIME, choose manual and confirm all of the settings that are there just to get access to that folder. Very annoying issue.

2. SEVERE PROBLEM: Unit "sort of" locks up (2nd time for same symptoms).. basically
2.a the door to the unit refuses to open or close.
2.b trying to access PC Streaming / NetFlix, etc results in a message similar to "Please close the disc tray" (can't remember the exact phrase).
2.c can turn the unit on and off and beeps for the buttons when pressed, but most features will not work (i.e. DVD/Blu-ray since the door won't open, NetFlix, PC Streaming, etc

Any ideas or assistance?

Also to Mr Samsung Tech, there seems to be enough reports on here such that Samsung should be considering a new firmware update, to improve the stability and fix bugs (perhaps even give more online tools to those that grabbed their first generation of online players). Can you tell us if something is in the works?
Kind of frustrating seeing the dearth of updates / improvements from Samsung to correct the issues (based on the forums/reviews).... I am actually going to be putting a Home Theater together later this year, I was seriously considering the tv + bluray being Samsung, but am having to seriously think about Vizio or Sony, unless some good response to issues are forth coming from Samsung.

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